The MedAvail MedCenter pharmacy kiosk dispenses prescription medications using a remote pharmacist and two-way audio and video. It is intended for use where it is impractical to build a full pharmacy, or when additional pharmacy capacity or hours of operation are needed. The MedCenter can be installed in clinics, emergency rooms, remote sites, workplaces, and retail locations. The medications are stored in a secure and monitored vault.

The patient experience is direct, fast, and pleasant. The patient touches the MedCenter screen, inserts their identification and prescriptions, and pharmacy staff order the MedCenter to pick, verify, and label the medications. Dispensing is controlled through strict oversight by the pharmacist, who can see images of the medication and its label, and who can counsel the patient through two-way audio and video. There is also an option to use a handset for privacy.

Designer : Squint Innovation & Branding Inc. for MedAvail

The entire integrated solution is packaged with a clean and approachable user interface, with privacy features suitable for hallways, waiting rooms, and building lobbies. Universal design principles guided the design of the machine, along with special attention to ease of use, safety, and infection control. It currently nominated as a finalist in the Medical Design Excellence Awards.

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