Future Self Serving Banking (ATM) by IDEO

Future Self Serving Banking (ATM) by IDEO

The future of self serving banking is not about fully automated robotic teller. We know that modern ATM machines offer a wide range of banking transaction, but it’s not enough. Perhaps the future of self serving banking is about humanized the machine to understand its customers much better. Spanish bank BBVA asked IDEO to rethink […]

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